CUSTOMER SUPPORT

The payment system of the website http://www.bhcvietnam.com is linked with third parties such as Bank, Smartlink. Accordingly, the standards of payment security of http://www.bhcvietnam.com ensure compliance with the security standards of the Bank, Smartlink (Smartlink payment gateway system was the State Bank of Vietnam Security clearance and official licensing).

In addition, http://www.bhcvietnam.com also has its own payment transaction security standards to ensure the payment information of customers is absolutely safe.

2. Specify

- The principles and regulations on information security in the banking and finance sector in accordance with the regulations of the State Bank of Vietnam.

- Bank Card information is not stored on the system of http://www.bhcvietnam.com. When customers use the bank card to pay orders on http://www.bhcvietnam.com will enter the card information on the website Smartlink Payment Gateway.

- Access to the system via HTTPS protocol.

- Customers have the option of using OTP to access and trade.

Anchor Privacy Policy

 I. Secure transaction security

1. Important information to know

Prior to participating in payment transactions for goods / services on http://www.bhcvietnam.com, the buyer should note the following issues:

Members are not disclosed to any third party email box, name and password to log on to http://www.bhcvietnam.com. Http://www.bhcvietnam.com will not be held responsible if member violates this rule. If a member discloses and facilitates a third party to attack, harm, that member shall be held liable.

Members or purchasers after choosing the form of online payment, must ensure stable and continuous use of OTP registered mobile phones with http://www.bhcvietnam.com. In case the member or buyer lost / change the phone number, the information must be edited on http://www.bhcvietnam.com before ordering the goods / services. If a member or buyer violates this policy, http://www.bhcvietnam.com accepts no responsibility whatsoever.

2. Mechanism of transaction security

Http://www.bhcvietnam.com is committed to protecting the personal information of customers (except for exemptions mentioned in this regulation).

In the case of complaints about transaction security, http://www.bhcvietnam.com will receive the complaint and resolve within 10 working days from the date of receiving the complaint.

If the customer proves that the payment information of the customer through the website http://www.bhcvietnam.com has been altered, deleted, destroyed, copied, disclosed, illegally transferred or appropriated to cause damage to Customers and damage caused by http://www.bhcvietnam.com error, http://www.bhcvietnam.com will be responsible to compensate the customer for the actual damage incurred in the scope Its obligations or jointly compensated in the event of a fault of either party.

II. Protect your personal information

- Collect personal information

Collection of personal information is considered necessary and required when you register, use the services of http://www.bhcvietnam.com. This helps you avoid risks, fraudulent behavior, fraud and help us collect, support you when the dispute, complaints happen. We will not be responsible or liable for any claims or disputes in the event that you make false, inaccurate, inaccurate, incomplete or unenforceable information. Bridge supply. Therefore, when registering and using http://www.bhcvietnam.com you must commit to provide, complete and accurate information as follows:

Personal & contact information (for organizations & individuals) such as name, date of birth, gender, address, telephone, email, legal papers (such as ID card, business license)

When you visit http://www.bhcvietnam.com, we collect your IP address and other standard web information such as browser type, pages you visit in the process. Use of services, information about computers & network equipment, etc. for security & transactional purposes.

- Change information

You are the only person accessing your purchase account on http://www.bhcvietnam.com. When you want to update, delete or modify personal information, please login to your account and work on http://www.bhcvietnam.com. We will save the modified information to prevent fraudulent acts.

- http://www.bhcvietnam.com uses Cookie

When you visit the website, http://www.bhcvietnam.com sends a cookie to your computer. Cookies will help us recognize you if you visit multiple pages on our site during the same session, so we do not need to ask for your password on every page. After you sign out or close your browser, this cookie expires and no longer has any